|
Dear
Valued Customer,
We
at Mr. Turbo have found it increasingly difficult to return
parts to our suppliers. It is now necessary to tighten our
own return policy and need your full cooperation in this
matter. There will be no exceptions to this policy.
1.
There will be NO CREDIT TO YOUR CREDIT CARD ACCOUNT OR CASH
REFUNDS. Your account with Mr. Turbo will be issued a
credit for merchandise or exchange for the same value.
2.
All returns MUST HAVE A PRIOR AUTHORIZATION NUMBER.
3.
A RETURN AUTHORIZATION NUMBER AND A COPY OF THE INVOICE must
accompany all returns. Returns will not be accepted
without return authorization.
4.
Parts authorized for return must be in original packaging
only. ABSOLUTELY NO SUBSTITUTIONS WILL BE ACCEPTED.
5.
Parts that were originally shipped in vendor plastic bags, boxes
or shrink-wrapped must be returned in that original packing and
condition. No writing of any kind is permitted on original
supplier packages or boxes. Defaced items will be returned
to customer. NO SUBSTITUTIONS WILL BE ACCEPTED.
6.
Mr. Turbo must be contacted within 10 days for any returns or
problems. NO RETURNS ACCEPTED AFTER 30 DAYS.
7.
If the return is NOT the error of Mr. Turbo, there is a 20%
RESTOCKING FEE.
Thank
you for your cooperation. |
